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What is TekShield?

TekShield saves you money on services and support while safeguarding your IT assets.

We offer convenient and customized solutions for managing your IT assets. Our flexible program offers 24x7 support to most locations worldwide, while saving you up to 80% compared to programs provided by major original equipment manufacturers like Cisco, Dell or HP.

Convenient.

Customized.

Cost-Effective.

TekShield is Convenient.

Our tracking portal gives you a more effective solution for tracking all of your IT assets along with their individual service contracts in one convenient location, and it is accessible through desktop and mobile devices. You'll be able to check your dashboard and easily submit a claim anywhere with an internet connection.

Connect with a tech through:

Chat Email
Phone TeamViewer Remote Support*

* Just sit back and relax while the experts handle it all.

TekShield is Customized.

Choose your level of coverage based on your needs:


Virtual Support

Direct to expert support
24x7 support
4-hour response time

Chat, email, phone, and TeamView Remote Support

No Hardware Replacement.

Available for Networking Support only.
Standard

Direct to expert support
24x7 support
4-hour response time

Chat, email, phone, and TeamView Remote Support

Hardware Replacement
Monday - Friday
9 a.m. - 5 p.m. CST
Replacement by 10 a.m. CST*

+ On-Site Services

Add On-Site Services to receive support from a field engineer who will install and replace equipment.

Premium

Direct to expert support
24x7 support
4-hour response time

Chat, email, phone, and TeamView Remote Support

Hardware Replacement
Monday - Friday
9 a.m. - 5 p.m. CST
Replacement arrives in 4 hours*

+ On-Site Services

Add On-Site Services to receive support from a field engineer who will install and replace equipment.

* Equipment replacement is only handled within business hours. Cut-off time for requests is 5pm.

TekShield is Cost-Effective.

Support Service Features OEM
24 x 7 x 365 Expert-Only Technical Assistance Center
Break-Fix Solutions and Software Updates
EOL Software and Hardware Support
Pre-Owned Hardware Support
Phone, Email, Teamviewer Remote Support Options
Price Advantage

Request a Quote

Call us today at 1-844-69-SMBIZ76249 to get your custom quote or fill out the form below.